str expert virtual assistants
ready to hire your super va?
- Trained by Superhosts in all commonly used STR platforms
- High-level, full-time VAs for $500/month
- Plug and play for your STR business
- Dedicated to your company
The #1 source for high-level short term rental Virtual assistants
The STR Super VA promise:
Each virtual assistant we provide is thoroughly vetted and then trained in the short-term rental industry. They are proficient in major platforms like Airbnb and VRBO, property management systems such as Hospitable, and revenue management tools like Pricelabs. Additionally, they are equipped to handle essential tasks such as guest relations, client support, claims management, and communication with cleaners and maintenance teams, all tailored to the needs of the hospitality industry.
why we're the leading source for str virtual assistants
Trained str experts
Professionals in day-to-day STR operations and trained in platforms commonly used by hosts. This includes your booking platforms, as well as dynamic pricing and property management tools.
Plug and play
Hit the ground running with your virtual assistant. Since they already know their way around short term rental platforms and tools, they only need minimal training on your specific processes.
high standards in qualifications
Each virtual assistant is thoroughly screened and undergoes multiple phases of training, all related to short term rental operations and systems. They need to pass each phase before they are considered an STR Super VA.
What does an STR expert virtual assistant do?
Our super virtual assistants are carefully selected to meet your specific requirements and are supported by our team who are responsible for their training and onboarding on an ongoing basis.
Guest Communication
Handle all guest interactions in a quick, friendly, and professional way. They help maintain high review scores by providing seamless communication and support throughout each guest’s stay.
Listing Creation and Optimization
Crafts high-converting listings with compelling descriptions and keyword optimization for maximum visibility. Your VA ensures each listing attracts more bookings on every platform.
Cleaning and Mintenance Coordination
Coordinate with cleaners and maintenance teams to ensure every property is guest-ready. Your VA tracks schedules, confirms completions, and handles any last-minute issues to keep operations running smoothly.
Revenue Management
Able to navigate Pricelabs, monitor market trends and adjust pricing strategies to maximize occupancy and revenue. Your VA uses data-driven insights via Pricelabs to keep your properties competitive year-round.
Host Support
For co-hosts, your assistant provides day-to-day support and seamless communication and issue resolution to hosts.
SOP Creation and Improvement
Develops clear, customized Standard Operating Procedures to streamline your short-term rental operations. Your assistant documents workflows and checklists to ensure consistency and scalability.
Review Management
Provides timely, friendly and professional reviews to attract more bookings. your VA tracks feedback trends to highlight what guests love and where you can improve.
Claims Management
Handles damage and incident claims. Your VA gathers evidence, file documentation, and follow up persistently to ensure you receive timely resolutions and reimbursements.
Explore Other Virtual Assistant Roles
Social Media Manager
Develops and executes strategic content to enhance brand visibility and engagement across social media platforms. They analyze performance metrics and trends to optimize campaigns that attract clients and/or guests and strengthen your brand’s online presence.
Administrative Assistant
Provides organizational support, managing schedules, emails and documentation. Their attention to detail ensures smooth coordination between internal teams, vendors, and hosts for seamless property management.
Executive Administrative Assistant
Delivers high-level support to company leadership, overseeing strategic scheduling, reporting, and correspondence. They act as a trusted partner in maintaining efficiency, confidentiality, and organization across all executive functions.
Sales
Focuses on lead generation, outreach, and conversion strategies to drive sales opportunities and new partnerships. They maintain CRM systems, follow up on inquiries, and deliver personalized communication that enhances revenue growth.
GoHighLevel Expert
Specializes in setting up, automating, and optimizing CRM and marketing workflows within the GoHighLevel platform. They design efficient pipelines, nurture campaigns, marketing funnels, and integrations that help scale operations and client engagement.
MarketMySTR Expert
Enhances property listings, automate marketing, and track performance. They provide more visibility to your brand and listings via marketing automations which lead to conversion, driving consistent guest bookings and repeat stays.
THREE EASY STEPS
(How it works)
STEP 1: Fill out our form, schedule call
To ensure we understand your specific needs, you'll be answering a few questions on our discovery form. This allows us to gather important information about your requirements, goals, and preferences for the virtual assistant. By completing this form, you help us gain a clear understanding of your needs.
STEP 2: Interview your virtual assistant
Based on the information you’ve provided, we will select a virtual assistant who we believe is the best fit for your requirements. You'll have the opportunity to interview them to ensure they match your expectations and that you feel confident in their abilities to meet your needs.
STEP 3: We'll onboard your virtual assistant
Once you've selected your ideal virtual assistant, we’ll proceed with the onboarding process. This includes setting up communication channels, clarifying responsibilities, and providing any additional training needed to ensure a smooth transition and successful partnership.
We're here to find the virtual assistant that best fit your needs and support you along the way.
We recognize that managing virtual assistants can be challenging. Therefore, our 24/7 support is designed to facilitate a smooth experience. We assist with the onboarding process, provide SOP templates, and help establish efficient management systems to ensure a successful partnership. We also provide additional training or the option to replace a virtual assistant whenever necessary.
Lifetime Guarantee
Our lifetime guarantee offers ongoing support, including more training or replacement if needed.
Cost Effective
Total cost for a full-time STR expert virtual assistant starts at $799/month.
SOP Templates
We provide templates that help streamline operations, maximizing your VA's efficiency.
Zero Guesswork
Our VAs are first vetted, then trained by us Superhosts to be STR experts.