About Us
About STR Super VA: Your Short-Term Rental Virtual Assistant Team
Hi, we’re John and Jesse Nicasio, the brothers behind STR Super VA. Before we ever thought about starting this company, we were already deep in the short-term rental world. In fact, we own and manage more than 100 Airbnbs across the United States. So, everything we teach and everything we offer comes straight from our own experience running and scaling STR businesses.
How We Discovered Our Superpower in STR Virtual Assistants
Early in our journey, we realized we couldn’t grow without help. We leaned heavily on virtual assistants from the Philippines to run almost every part of our operation. Guest messaging, maintenance coordination, dealing with Airbnb support—you name it, our VAs handled it. We’re Filipino ourselves, so we understand the culture, communication styles, and work ethic that make Filipino VAs some of the best in the world. We also came into the STR space with a background in managing teams. At our previous company, we oversaw more than 500 employees. So building processes, creating SOPs, and developing people was already second nature. Over time, we built a repeatable system for hiring, training, and managing high performing VAs, and that system became the engine behind our own growth.
The Moment Our Airbnb Virtual Assistant Services Were Born
The idea for this company actually came from our mentor, Bill Faeth. After seeing how we scaled to more than 100 units using VAs, he told us, “This is your superpower. You should be providing this to other hosts.” We realized he was right. What we had built wasn’t just working for us. Other STR operators needed it too. That conversation sparked the founding of STR Super VA.
Why We Help STR Hosts Scale with VAs
We believe you deserve to scale without burning out or doing everything yourself. And we also believe talented Filipino VAs deserve meaningful work and real opportunities. STR Super VA exists because we care deeply about both sides.
When we help you grow your business, we also get to change the lives of the VAs we hire, train, and support.
What You Can Expect From Our Short-Term Rental VA Services
Every VA we place has been vetted, trained, and developed using the same systems we use to run our own 100-plus properties. When you work with us, you’re not just getting a VA. You’re getting proven processes, reliable support, and a team that understands this industry inside and out.
If you’re ready to scale your STR business the smart way, we’re here to help you get there. Let’s grow together.